E88e's Privacy Policy — Your data is safe with us

1 What Information We Collect

When you register and use e88e, we collect certain necessary information. The primary purpose is to provide you with a safe, personalized, and enhanced gaming experience. We never collect data beyond what is needed.

Directly Provided Information

Information you provide directly to us during registration or account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and country
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket number, etc.)
• Account username and password (encrypted)

Automatically Collected Information

Some information is collected automatically while you use e88e:

• IP address and device type
• Browser information and operating system
• Site access time and location data
• Gaming History & Transaction Records
• Cookies and Session Data

2 How We Use Your Information

E88e is fully transparent about how your information is used. Every piece of data collected has a specific purpose — nothing is ever used without reason.

Marketing Communications

With your consent, e88e may send you emails or SMS messages about new promotions, bonus offers, and game updates. You can opt out of these marketing messages at any time — simply click the "Unsubscribe" link or contact support.

3 Who Your Data Is Shared With

E88e never sells your personal information. However, there are limited circumstances where sharing data with specific third parties may be necessary:

Payment Provider

Information is shared with bKash, Nagad, Rocket, and other payment providers only to the extent necessary to process transactions. These providers maintain their own strict privacy policies.

Technology Partners

We work with select technology partners to manage games, handle analytics, and keep the site running smoothly. They can only access data for specific purposes and are not permitted to use it for anything else.

Legal Authorities

We may be required to disclose information in response to a court order, regulatory directive, or lawful request from law enforcement. In such cases, we always provide only the minimum information necessary.

4 Cookie Policy

The e88e website uses cookies to give you a better experience. Cookies are small text files stored in your browser.

Cookie Types

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which parts of the site are being used and how frequently.
• Performance Cookies: To improve page load speed and identify errors.

Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some parts of the site.

5 Data Security Measures

E88e uses a multi-layered security system to protect your information. Our security team monitors systems around the clock, seven days a week.

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: Advanced firewall to block unauthorized external access.
• Regular Audits: Regular security audits conducted by independent third parties.
• Data Backup: Secure off-site backup system.
• Access Control: Only authorized personnel are permitted to access specific data.

That said, no organization can guarantee 100% security on the internet. We encourage you to take your own precautions — use a strong password and never share it with anyone.

6 Your Rights

E88e believes you should have full control over your own data. We therefore guarantee the following rights:

7 How Long Your Data Is Retained

E88e does not retain your data longer than necessary. The retention period for each type of information is determined by its purpose and applicable legal requirements:

• Account Information: For the lifetime of the account and 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction (in accordance with financial regulatory requirements).
• KYC Documents: 5 years after account closure.
• Gaming Logs: Up to 3 years.
• Customer Support Conversations: Up to 2 years.
• Marketing Consent Records: 3 years after consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to any individual.

8 Children's Privacy

E88e is exclusively for users aged 18 and above. We never knowingly collect information from anyone under the age of 18.

Age is verified at registration, and KYC documents may be requested in suspicious cases. If a parent or guardian believes their child has registered by mistake, please contact our support team immediately. We will promptly close the account and delete all associated data.

9 Changes to the Privacy Policy

This Privacy Policy may be updated from time to time due to business changes, new regulations, or technical updates. For any significant changes, we will:

• We will publish a clear notice on the website.
• We will send a notification to your registered email.
• The date of the change will be noted at the top of this page.

Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking this page regularly.

10 Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please get in touch. Our dedicated privacy team is here to help.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 24–72 hours

If we are unable to resolve your concern, you may file a complaint with the relevant regulatory authority. e88e is committed to complying with all applicable laws and regulatory guidance.